Shipping policy

Shipping & Delivery Policy

At LOADLESS, we keep delivery simple. All our prices include shipping, so there are no extra delivery charges at checkout.

We currently deliver Australia-wide.

Free standard shipping on all orders within Australia.

Shipping is included in every product price, with no minimum spend required.

Orders are typically packed and dispatched within 1–2 business days after payment is confirmed, excluding weekends and public holidays.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details where available.

Delivery times vary depending on your location and the delivery provider.

Delivery estimates are indicative and may be affected by public holidays, peak shopping periods or courier delays.

Please check your delivery address carefully before placing your order.

If you notice an error, contact us as soon as possible at hello@loadless.com.au. We'll do our best to help before your order is dispatched.

If your order hasn't arrived within the expected delivery timeframe, please contact us at hello@loadless.com.au.

We'll help investigate the issue with the delivery provider and work towards an appropriate resolution.

If your order arrives damaged or contains an incorrect item, please contact us at hello@loadless.com.au.

For more information, please refer to our Refunds & Returns Policy.

For shipping or delivery enquiries, email hello@loadless.com.au.